Privacy Policy

Effective Date: September 1st, 2024

Welcome to ChillSeek ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our application ("Service").

Information We Collect

We collect the following personal information directly from you:

  • Name
  • Email Address
  • IP Address
  • Location Data

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on your consent. By using our Service, you consent to the collection and use of your information as outlined in this policy.

How We Use Your Information

We use your personal data for the following purposes:

  • Service Improvement: To enhance the functionality and user experience of our Service.
  • Personalized Experiences: To tailor our Service to your preferences and needs.
  • Marketing Communications: To send you promotional messages and offers that may interest you.
  • Automated Decision-Making: To make decisions about content and recommendations based on your data.

Data Retention

We retain your personal data indefinitely unless you request its deletion. You can delete your data by deleting your account through the account settings.

User Rights

You have the following rights regarding your personal data:

  • Access and Update: You can view and update your personal information at any time through your account settings.
  • Delete: You can delete your account and associated data through the account settings.
  • Opt-Out: You can opt out of data collection by deleting your account.

Tracking Technologies

We use tracking technologies, including Umami, to collect information about your interactions with our Service. Currently, we do not provide users with the ability to manage their cookie preferences.

Children's Privacy

Our Service is accessible to users of all ages, including children. We handle children’s data in the same manner as adult data, with the same protections and controls.

Data Security

We implement a variety of security measures to maintain the safety of your personal data, including encryption, access controls, firewalls, and other safeguards.

International Data Transfers

We do not transfer your personal data internationally. All data is stored on cloud servers within our jurisdiction.

Your Rights Under the GDPR and CCPA

- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccuracies in your personal data.
- Right to Erasure: You can request that we delete your personal data.
- Right to Restrict Processing: You can request that we limit the processing of your personal data.
- Right to Data Portability: You can request a copy of your personal data in a commonly used format.
- Right to Object: You can object to the processing of your personal data for certain purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: info@chillseek.app.